How can I pay for my order?
Can I get a refund if the price has changed?
Is there a return policy?
Should I create an account?
Creating an account on mypetpail.com will maximize your shopping experience and make navigating the site easier. Certain features and benefits of our website are only available to registered users. Examples of some of these great benefits include:
1) The ability to store payment information, billing and shipping information for faster and easier checkout
2) The ability to maintain an address book for easy shipping to different addresses
3) The ability to create and manage a list of favorites
4) Tracking your order history
If you forget your mypetpail.com account password, please click on the Forgot Password link during the sign-in process. You will be instructed to reset your password via email, or by answering one or more security questions. If you choose to submit your email address, we will send you email containing a link to our site which you can follow to create a new password. You may also contact a customer service representative at (435) 990-1000.